Identifying Resistance

Managing resistance to change: a diagnostic toolkit for practitioners

Learn how to manage resistance to change with better diagnosis, cultural awareness, and practical tools like resistance heat maps, structured conversations, and focus groups, supported by research from Prosci, McKinsey, Gallup, and Deloitte.

Diagnosing resistance vs. change fatigue: two different problems, two different playbooks

Identifying Resistance

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11/05/2026

Diagnosing resistance vs. change fatigue: two different problems, two different playbooks

Learn how to distinguish change fatigue from resistance, equip managers with targeted playbooks, and protect culture while sustaining successful change in your organization.

Understanding the challenges faced by Salesforce admins from a user perspective

Identifying Resistance

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15/07/2025

Understanding the challenges faced by Salesforce admins from a user perspective

Explore the common challenges Salesforce admins encounter when managing user expectations and requirements, and learn strategies to address these issues effectively.

by Sophie Delacroix

Why Do People Resist Change in Organizations?

Identifying Resistance

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12/06/2025

Why Do People Resist Change in Organizations?

Explore the reasons behind resistance to change in organizations and how to effectively manage it.

by Lena Swanson